Everyone who works at a marina knows that the top priority is customer, staff, and visitor safety. Any environment with expanses of water, trip hazards like cleats and ropes, slippery launch ramps, boats, cars, and heavy moving machines like boat hoists and forklifts will be hazardous, especially when we invite customers and visitors on-site to have fun.
Detailed risk assessments, regular staff training, and external inspections contribute to a safer environment. There are simple ways in which the day-to-day marina management system can support a culture of safety first.
An asset register is a basis for a reliable maintenance and inspection regime. The first step is to capture all assets in the database, such as finger pontoons, launch ramps, swinging moorings, shower blocks, and telehandlers.
Each business can include which assets pertain to them. Keeping a comprehensive record means a marina can allocate an occupancy (like a boat onto a berth), establish bespoke inspection and maintenance plans, flag faults, and allocate tasks associated with the asset.
Once the assets are captured in Marinalife Manager, the staff or maintenance team can set individual inspection and maintenance regimes for each. For example, monthly deep-clean of the washrooms, daily inspection of the boat hoist, or weekly fire alarm test in the restaurant.
Each asset inspection or maintenance plan can be as detailed as required, specifying the actions, parts to be checked and even the consumables needed for the job. Each task has a timetable and is assigned to a team or individual. Your team will see the tasks in their calendars and get automatic alerts for overdue actions.
A systematic approach to recording and actioning faults is vital for running a safe site. Not only can problems be rectified quickly, but it is crucial to record the timeline and people involved.
In Marinalife Manager any user can log a fault, such as a loose cleat, leaky toilet, or a blown light. Dockside and boatyard teams can use their tablets to log defects while doing their daily checks or while undertaking an inspection, rather than calling it into the office. Or the admin team can record a problem, if, for example, a boat owner reports his electricity point isn’t working.
Because all users have individual logins, there is a record of who first reported the issue and when, who was assigned the repair, and the completion date. Each asset has a complete history, making it easier to identify and rectify recurring problems.
A lot of organizations like to say that their staff is their greatest asset. Well, there’s a way to make that a reality with Marinalife Manager. Creating team members in the asset list makes it easy to set up training programs and check that certifications are up-to-date.
The maintenance regime process can be applied to first aid training, lifejacket inspections, and more.
One of the worst things that can happen is a customer getting injured because of inadequate maintenance or an unrepaired fault. Insurers, health and safety experts, and even lawyers can get involved.
Because the system is accessible to all staff (at no extra cost), and because every action is logged automatically, Marinalife Manager becomes the single point of truth. No more diaries, spreadsheets, and external software operating in parallel. No more lost Post-It notes or forgotten conversations.
With the inspection dashboard, managers have complete oversight of what is going on, whether procedures are being followed and whether tasks are completed on time. There’s also a comprehensive reporting suite that includes asset inspections.
With everything captured in one place, there is a full record of what was required and what actually happened, who did it, and when it was done. There’s less opportunity for maintenance to slip or faults to remain outstanding, and that means there’s less chance of injured customers and lawsuits.
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